Avg. Response Time in Minutes
Avg. Time to Resolution in Minutes
%
Avg. Reduction in Preventable Issues
Dollars Saved Per User Per Month
Persistent problems are not normal.
We can help make your technology a true advantage. Gain the structure and refined process of a professional IT department with the speed and efficiency of a small business so you can begin looking forward again.
IN LESS THAN 2 MONTHS, YOUR BUSINESS CAN BE BACK TO BEING PRODUCTIVE
Onboarding
We gather information, talk to your employees, and identify any and all issues for immediate resolution.
Ramp Up
In the first two months, we’ll bring your business in line with our standards. We’ll also resolve any underlying issues.
On-Going Network Management
Plan on experiencing a significant reduction in problems and higher level of insight into your computer system.
CHOOSE TO MOVE FORWARD
Set a one-hour appointment to discuss your individual concerns and find out of the SNAP Forward process is right for your business.
Higher productivity and lower overall risk
Many business owners we encounter are frustrated with the distractions their employees face due to nagging PC issues. There never seems to be an end to the problems. Some have even experienced major business disruptions due to downtime from unanticipated risks that could have been avoided.
At SNAP Forward, we know the importance of focus and work cadence. Small interruptions can have a large negative impact on productivity. We work to minimize potential threats that eat at productivity and hinder your business’s success.
How We Do It
Find the Right Fit
Customers that place a priority on their people and productivity enjoy working with us as we help them get back to growth.
Fast Help Desk Response
The most visible aspect of our service. It is important to keep your employees working and free of distraction. When issues do occur, we resolve them fast.
Remote Monitoring and Maintenance
Your system is constantly monitored and adjusted to acheive optimal performance. This reduces problems due to lagging performance and provides early warning for major problems.
Regular Systems Review
Avoiding preventable problems is the key to improving your experience. We help you take steps to align your computer network with standards developed to minimize downtime and distraction.
If you have a growing company with between 15 and 60 computer users and you don’t believe that your computer network is the asset it should be, you need to speak with us.
Take 3 Steps Forward
SCHEDULE AN APPOINTMENT
Let’s talk. It usually only takes an hour or less to find out if we make a good team.
SNAP US IN
We gather information, talk to your employees, and identify any and all issues for immediate resolution.
MOVE FORWARD
We’ll monitor and maintain your network while helping you make the right decisions moving forward.
When your employees encounter less than half of their current computer problems, they are happier and more productive.
We have strict internal requirements for response time, number of issues per employee, and resolution times that we guarantee you are not attaining now.
Put a stop to nagging issues. Snap Forward.
SNAP Forward
300 Weyman Rd, Suite 220
Pittsburgh, PA 15236
Sales: 412-440-0099 x2
Helpdesk: 412-440-0099 x9
